Frequently Asked Questions

If you don’t see an answer to a question that you have, please email [email protected] for assistance.

General Information

Will I have access to content after the live virtual event has ended? 

Strategy@Work: Embracing and Leading Perpetual Transformation will be available on-demand as a post live event offering through 30 January 2022.   

Available and authorized PDF of presentations will be made available within the virtual event platform (under Resources). Access to authorized recordings will only be available for on-demand viewing (and not downloadable). 

Technical Platform Questions 

What does protected view mean when I open a PDF? 

PDF files may open in Protected View. In Protected View, you will see a yellow bar at the top of the document window. Click Options, Trust this host always to enable the navigation bar. 

What are the minimum requirements from my computer that I will need to participate? 

The Technical Requirements can be found here

How do I found my Browser, Version and OS? 

To find your computer details, please click here

Will I still be able to participate if my company has a corporate firewall in place? 

In most cases firewalls will not pose a problem. You should be able to participate in the entire event if your company has a firewall in place. There is a port checker in the system check. This will allow you to see any potential issues. To run the system check, click here

Do I need to download anything to view the event on my mobile device? 

You will not need to download an application to view the event on your mobile device.  

What mobile devices are supported? 

The mobile requirements can be found here

Will I be able to participate from my computer and mobile device? 

You may choose to attend via your mobile device or on a PC/Mac browser; however, you cannot do both simultaneously. If you try to do so the “Already Logged In” message will display.  

Registration and Payment  

Will I receive a registration confirmation letter or receipt of payment? 

When registering online, an email confirmation/receipt of payment will be sent immediately to the primary email address used during registration. To receive all event communications and reminders, be sure to mark the following email address as trustworthy in your settings: [email protected] and [email protected]

Are group registration discounts available? 

Yes, discount pricing is available for groups of ten or more for this event. Please send an email to [email protected] with the number of people in your group to receive further details on available pricing and instructions on how to register. 

What types of payment are acceptable? 

Payment method must be via credit card. Accepted forms include: 

  • American Express   

  • MasterCard 

  • Visa  

  • Discover  

Whom do I contact with questions about my Strategy@Work registration? 

For registration and payment questions, please email [email protected].  

What is the cancellation policy for Strategy@Work? 

Tickets are non-refundable or non-transferable. Tickets include unlimited access to authorized, on-demand content for the 28 October program only until 31 January 2022.

Brightline and PMI 

What is the relationship between Brightline and PMI?  

Brightline® is a Project Management Institute (PMI) initiative dedicated to helping executives bridge the expensive and unproductive gap between strategy design and delivery. Delivering actionable insights and solutions Brightline empowers leaders to successfully transform their organization’s vision into reality through strategic initiative management. Learn more at  

PMI is the premier professional association for project management, delivering value for more than 3 million professionals working in nearly every country in the world through global advocacy, collaboration, education and research. Learn more at  

How do I find out more about PMI Membership? 

To learn about the benefits of membership in PMI and to become a member, please visit:  PMI Membership 

Event User Agreement and Code of Conduct 

What is the Strategy@Work User Agreement? 

All attendees of this event must agree to the policy below during the registration process. By registering for Project Management Institute’s (PMI) Brightline Initiative’s Strategy@Work event, you agree to abide by the following provisions: 

  • Presentations are the property of the PMI and the presenters. Any distribution of the presentations by electronic means or otherwise is strictly prohibited. Any reuse of presentation materials requires prior written consent of PMI, the presenter, or a legal representative thereof. Please contact [email protected] for copyright and reuse information.  

  • When an attendee interacts with sponsored content or virtual booths, the attendee consents to PMI sharing their name, title, company, phone number, city/state, country, industry and email address with the specific sponsor(s) with whom they interact. This data sharing provides sponsors the ability to follow-up after the event. If an attendee does not wish to have their information shared with sponsors, they must refrain from interacting with sponsored content and/or virtual booths. All sponsored content and virtual booths will be clearly advertised as such. 

PMI Event code of Conduct

All attendees of this event must agree to the policy below during the registration process. 

A platform to learn, engage, and spark thought-provoking conversations—impacting not just today, but also tomorrow and the future. This is what PMI Brightline events are all about, and we provide a welcoming environment for all. Harassment (such as homophobia, racism, or behavior that discriminates against a group or class of people) or inappropriate behavior of any kind toward any participant will not be tolerated. Brightline, as a PMI initiative, requires all participants to adhere toPMI’s Core Values and PMI’s Code of Conduct

PMI Professional Development Units 

How many PDUs will I receive for attending Digital Transformation in Action? 

The number of PMI Professional Development units (PDU) awarded varies for each individual session within the event. Registered attendees can check the PDU Tracker, under Resources on the event platform, for more information.  Learn more about maintaining your PMI certification through PMI’s Continuing Certification Requirements Program (CCR)

How do I claim PMI PDUs for Digital Transformation in Action? 

Professional development units (PDUs) are available for self-reporting for educational sessions that you participate in. The PDU Tracker available within the virtual event platform will specify which sessions are considered educational. These claims will be available for participating attendees that hold one or more of the following: DASM, CAPM, DASSM, PMI-ACP®, PMI-PBA®, PMI-RMP®, PMI-SP®, DAC, DAVSC, PMP®, PgMP®, PfMP®.  

Attendees must access the session and participate in the offering to obtain the PDU offered. Attendees may visit to confirm PDU reporting. Pre-registration for sessions is not required unless otherwise noted.  

 Learn more about maintaining your PMI certification on